01 — for · short-term rental managers

the CRM short-term rental managers actually use between turnovers.

One inbox for every channel. Cleaners and check-in agents on the same page. Owner statements that send themselves. Built for the operator who's always between two check-ins, not at a desk.

You don't run a sales pipeline — you run a turnover machine. Cleaners on the way out, guests on the way in, a price that has to move twice a day. dakimmo replaces the spreadsheet you keep editing on the road, without forcing you into a corporate property-management suite.

02 — the actual job

What's hard about this work?

  • 01

    Cleaning crews and check-in agents need the right code at the right hour — when one slips, the next guest is already at the door.

  • 02

    A single guest issue (lost keys, broken AC, late check-out) becomes 40 messages across WhatsApp, SMS and the OTA inbox.

  • 03

    Dynamic pricing tools push rates the channel manager doesn't always sync — your Booking.com listing stays $40 below your Airbnb one for two days.

  • 04

    OTA syndication conflicts on minimum stay, taxes, cleaning fee — a tiny mismatch costs you a refund and a one-star review.

  • 05

    Owners want a monthly statement that ties out to bookings, fees, taxes and cleaning charges — not a screenshot of a calendar.

03 — why dakimmo

Why on-the-go agents in short-term rental managers pick dakimmo.

  • 01

    One inbox, every guest channel

    Airbnb, Booking.com, Vrbo, direct WhatsApp — every message lands in one thread per guest, with the listing, dates and house rules already attached.

  • 02

    Turnover view, not a sales pipeline

    Stays are timeline cards: arrival, cleaning window, check-in code, departure. You see at a glance which units are tight today and who needs to be alerted.

  • 03

    Owner statements that just send

    Per-property revenue, fees, occupancy and net payout — generated monthly, branded, sent. Owners stop asking for screenshots.

  • 04

    Built for the road

    You're never at a desk. The mobile app does the same as the web — WhatsApp a cleaner, swap a lock code, refund a guest, all between two check-ins.

04 — what you don't deal with

What you DON'T have to deal with.

The corporate-CRM bloat that doesn't belong in your workflow — and isn't in dakimmo.

  • Lead-routing rule trees with 14 conditions you'll never look at — your guests come from OTAs, not a marketing funnel.
  • Marketing-automation journeys with branching A/B paths — a guest stays four nights, not four years.
  • Custom-object schemas, opportunity stages and forecast roll-ups designed for SaaS sales teams.
  • An admin panel that takes a Salesforce-certified consultant to configure for your 18-listing portfolio.
05 — the signals you watch

What dakimmo surfaces for you.

  • 01Live occupancy across the portfolio
  • 02Same-day arrivals and departures
  • 03Cleanings due in the next 24 hours
  • 04Average daily rate vs. the same week last year
  • 05Open guest issues older than 2 hours
06 — From the field

We were running 22 apartments in three cities out of a Google Sheet and three group chats. dakimmo gave us one screen for turnovers and one inbox for guests. Cleaning no-shows dropped to nearly zero in six weeks.

SM
Sarah Müller
Operations lead, vacation rentals · Berlin
07 — questions

Common questions.

  • 01

    Do you replace my channel manager?

    No — keep the channel manager you trust for calendar and rate sync. dakimmo connects on top so guests, messages, ops tasks and owner reporting live in one place. We don't try to be Hostaway or Guesty.

  • 02

    Can I let cleaners and check-in agents into the system?

    Yes. Each ops user gets a stripped-down mobile view: today's jobs, the address, the lock code, contact for the guest. They never see revenue, owner contracts or other guests.

  • 03

    Does it work with WhatsApp directly?

    Yes. WhatsApp Business is treated as a first-class channel — we don't push you toward email-first workflows that don't match how guests actually message you.

  • 04

    Will it handle dynamic pricing?

    We don't replace PriceLabs or Wheelhouse — we display the rate they push and flag mismatches between channels so a $40 gap doesn't sit on Booking.com for two days.

  • 05

    Can I send owners a monthly statement?

    Yes. Per-property statements pull bookings, channel fees, cleaning charges, your management fee and net payout, branded with your logo and sent on a schedule.

  • 06

    Is there a free trial?

    Yes — 14 days, no credit card. Most STR managers hit the value test in the first week, around the first turnover Saturday.

08 — Compared most to

If you're evaluating dakimmo for short-term rental managers, you're probably also looking at:

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