the CRM luxury agents actually use without compromising discretion.
Off-market really off-market. A long memory for a relationship business. Pauses that don't kill a deal. International from day one — because so are your clients.
You don't run lead-volume contests. You run a relationship business with a long memory, an international rolodex and a posture of discretion. dakimmo is the CRM that fits a $12M off-market villa workflow without ever forcing your client into a generic email cadence.
What's hard about this work?
- 01
Discretion and NDAs gate the entire process — the listing, the address, even the existence of the mandate sometimes can't appear in a system anyone outside the inner circle can see.
- 02
The buying process is high-touch and white-glove — three private viewings, a chartered visit, a chef-prepared lunch, a discreet introduction to the seller's counsel.
- 03
Pipelines stretch 9 — 18 months and pause for travel, family events, fund-raising rounds — most CRMs flag the deal as cold and burn it.
- 04
Buyers are international — currency, language, timezone and signing logistics shift on every deal.
- 05
Marketing happens via private events, magazine placements and trusted referral — not Facebook lead ads.
Why on-the-go agents in luxury real estate pick dakimmo.
- 01
Discreet by default
Listings can be off-market, address-redacted, principals-only. No public portal sync until you say so — and even then on a per-channel basis.
- 02
A long memory
A note about a client's daughter graduating in Geneva three years ago is one search away when she calls in 2027 looking for a pied-à-terre.
- 03
Pause without dying
Deals can be paused for months — travel, fund-raising, family — without falling out of the pipeline or triggering a cadence that embarrasses you.
- 04
International from day one
Multi-currency, multi-language, time-zone aware. A Singapore buyer and a Madrid seller can sign a USD-denominated mandate without you fighting the system.
What you DON'T have to deal with.
The corporate-CRM bloat that doesn't belong in your workflow — and isn't in dakimmo.
- Speed-to-lead SLA timers screaming when a HNW buyer takes three days to reply — a 3-minute response time is offensive in this segment.
- Marketing-automation drip emails that auto-send a generic newsletter to a $40M client.
- Public portal syndication on every listing — sometimes the right channel is one phone call to the right person.
- A territory-management module — your territory is a circle of 250 names, not a postal code list.
What dakimmo surfaces for you.
- 01Active mandates by price band ($5M+ · $10M+ · $25M+)
- 02Inner-circle buyers viewed in the last 90 days
- 03Off-market listings shared and to whom
- 04Pipeline by source (referral · event · publication · returning client)
- 05Average mandate duration
“I needed a CRM that didn't make me apologise to my clients. dakimmo lets me keep an off-market villa truly off-market and remember that a buyer's son is starting school in Madrid this autumn. That's the whole job.”
Common questions.
- 01
Can a listing exist for some users and not others?
Yes. Listings can be inner-circle, address-redacted or fully off-system. Visibility is per-listing, per-user, per-document.
- 02
Do you syndicate to portals automatically?
Only when you ask. Off-market means off-market. Public listings are pushed selectively to the channels you choose, never wholesale.
- 03
Will my international buyers find it usable?
Yes — multi-currency display, multi-language client-facing documents, time-zone aware reminders. A Dubai buyer reading a London mandate doesn't fight the interface.
- 04
Can I pause a deal without it being marked cold?
Yes. "Paused — travel", "paused — financing", "paused — personal" are first-class states. The deal stays alive in your forecast and doesn't trigger an embarrassing automated email.
- 05
How do you handle referral relationships?
Referrer, introducer and trusted advisor are first-class contact roles, with referral-fee tracking and a private notes layer your client never sees.
- 06
Is there an audit trail for sensitive documents?
Yes — every access, share and download on confidential documents is logged and exportable, useful for both compliance and post-deal review.
If you're evaluating dakimmo for luxury real estate, you're probably also looking at:
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